Product support

Soundbar Dimension
UPDATING THE SOFTWARE

FIRMWARE DIMENSION PROGRAMMER

You can register your product on-line or refer to the "Updates" section for information on software updates.


You will also find all the information for updating the system by connecting Dimension’s mini USB port to a computer. 


 
UPDATE TO BE INSTALLED IN CASE OF INSTABILITY OF DIMENSION TOUCH SCREEN

This update is only to be installed if you encounter any of the problems listed below.



  • Software version: V1.2U
    (please note : the title of the software is DimensionProgrammer V1.0) 

  • Post date: 16-03-2016

  • OS compatibility: Windows XP, Vista, 7, 8 et 10 - Not compatible with MacOS or Linux

  • File size: 312 KB


Update description:



  • Fixes the issue of instability of the touch screen (volume increasing, input switching) due to some TVs with high electromagnetic emission (mainly from plasma technology).

  • Update to make only if you experience the problems listed above, with your Dimension sound bar.


If you encounter none of these disruptions, use only V1.2 software available for download above.

Download  
FIRMWARE UPDATE V1.2

UPDATE TO BE INSTALLED IN CASE OF INSTABILITY OF DIMENSION TOUCH SCREEN

To offer an ever more powerful experience, we regularly update the software of the Dimension sound bar.
We invite all Dimension owners to install the software version below to ensure an optimal experience.



  • Software version: V1.2

  • Post date: 20-03-2015

  • OS compatibility: Windows XP, Vista, 7, 8 et 10 - Not compatible with MacOS or Linux

  • File size: 312 KB


Update description:



  • Overall improvement of software performance.

  • Bug fixes on the touch screen.

Download  
UPDATE V2.2

UPDATE TO BE INSTALLED only to control the soundbar via control systems or universal remote controls such as Control 4, Crestron, AMX, Logitech….

  • Software version: V2.2
    (please note : the title of the software is DimensionProgrammer V1.0) 

  • Post date: 19-08-2016

  • OS compatibility: Windows XP, Vista, 7, 8 et 10 - Not compatible with MacOS or Linux

  • File size: 312 KB


Update description:



  • Deactivate the touch-sensitive function

  • Add extensive list of IR functions :

    • On

    • Off

    • Input HDMI

    • Input TV

    • Input Digit

    • Input Aux

    • Volume +

    • Volume –

    • Mute

    • Bass +

    • Bass –

    • Night



Download  

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